Frequently Asked Questions
How do I get a COVID-19 test in San Antonio?
· You can only be tested if you have the symptoms defined by the CDC and have been exposed to someone known to be sick with COVID-19 or have traveled to a high-risk area.
· Community physicians and other clinical providers have access to CDC protocols to determine whether or not patients qualify for testing for COVID-19. Your doctor will tell you if you can be tested.
· Samples are tested locally with screening kits provided by the CDC.
· Community physicians and other clinical providers have access to CDC protocols to determine whether or not patients qualify for testing for COVID-19.
· Healthcare workers can be tested at a “drive-thru” test site if referred by their organization.
· For more information about the testing criteria and process, visit SA Metro Health’s website.
What about mobile testing in San Antonio?
· Our community has now expanded testing by opening a Pre-Approved Testing site at Freeman Coliseum.
· The site has the capacity to administer up to 16 tests per hour.
· COVID-19 testing is only available only for individuals who:
- have been pre-approved by a doctor,
- first responders,
- healthcare workers, and
- VIA bus drivers.
· Individuals without pre-approval and a scheduled appointment will not be allowed on the premises.
What should I do if I think I have COVID-19?
· First and foremost, it’s important to stay home to avoid infecting others. Pay attention to your symptoms, and if you think you have COVID-19 follow the guidelines below.
- If you are feeling sick, first call your primary care physician’s office.
- If you don’t have a primary care physician, call any urgent care or walk-in clinic in our community. Call ahead before visiting any medical facility to avoid spreading the virus to others.
- Do not go to an emergency room unless you have a life-threatening emergency.
What are the symptoms of COVID-19?
· The most common symptoms are the most common symptoms are fever, cough and shortness of breath, which may show up 2-14 days after exposure.
· The CDC advises that although most cases are mild, people with more severe cases of COVID-19 may also experience difficulty breathing or develop pneumonia. Older patients and those with pre-existing respiratory conditions are at higher risk to develop more severe symptoms.
- People 65 years or older, and/or people with medical issues, like heart disease, diabetes, high blood pressure, cancer, or a weakened immune system, are at a higher risk for getting very sick from COVID19.
- If you are a high-risk individual and you develop fever or symptoms, call your doctor.
- If you are not sick enough to be hospitalized, you can recover at home.
- If you are in generally good health and have mild symptoms, stay home and take care of yourself like you would for a cold or the flu.
- If symptoms worsen, call your doctor.
San Antonio Metro Health COVID-19 Hotline
· The San Antonio Metropolitan Health District has opened a COVID-19 hotline for residents to ask questions about the virus. The hotline is available in English and Spanish. Residents can call 210.207.5779. Hours of operation are Monday - Friday 8:00 am – 7:00 pm and Saturday & Sunday 9:30 am - 4:30 pm.
What if I am a victim of Domestic Violence in San Antonio while social distancing?
- Call 211, let the operator know why you need help, and the operator will connect you to the Commission on Domestic Violence.