Help with a Federal Agency
Special note on the conflict in Israel and Gaza: My office stands ready to assist U.S. citizens and their families during the ongoing conflict.
The State Department has a 24/7 coordinating group that is working to assist U.S. citizens. Those seeking to be in touch with the U.S. Embassy can fill out this form or call 1-833-890-9595 or 1-606-641-0131.
U.S. citizens abroad should enroll in the State Department's Smart Traveler Enrollment Program (STEP) for ongoing updates. The latest security alerts can be viewed here.
If you can't get an answer from a federal agency in a timely fashion, or if you feel you have been treated unfairly, my office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem.
Residents of the 20th Congressional District of Texas can contact me for assistance in dealing with Federal agencies. In order to better serve you, this form will generate a printable page that you should sign and mail to my office.
Please include all pertinent information and claim numbers in your correspondence—such as:
- Your Social Security number for a case involving Social Security;
- VA claim number for a case with Department of Veterans Affairs;
- Taxpayer identification number (Social Security number, if individual) for an Internal Revenue Service problem, etc.;
- Your address, home phone number and daytime phone number (if different than home) so that we can obtain any additional information from you that might be necessary;
- Copies of any related documents or correspondence that you may have from the agency involved;
Please Note:
The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case.
Please fill out the form, sign and mail or fax to our district office.